Payment Policy

Website: https://shark-jewelry.com/
Customer Service Email: support@shark-jewelry.com

Payment Options

At Éloïse Atelier, we provide secure and convenient payment options through Shopify Payments. Available payment methods may vary depending on your location and the options displayed at checkout.

Credit and Debit Cards

We accept major credit and debit cards through our secure payment system, subject to availability and authorization by your card issuer.

To complete your purchase:

Select the available card payment option at checkout.
Enter the required payment and billing information.
Review your order details.
Confirm your payment.
Once your payment has been successfully processed, you will receive an order confirmation by email.

A payment may be declined or require additional verification by your bank, card issuer, or payment provider.

Currency

Our product prices are displayed in USD (United States Dollars).

Depending on your location, the currency displayed at checkout may be converted according to the available local currency settings.

Currency conversion rates and any fees charged by your bank, card issuer, or financial institution are outside of Éloïse Atelier's control.

Payment Security

We use Shopify's secure payment infrastructure to process payments and help protect your payment information.

Payment information is transmitted through secure connections and processed using appropriate security measures.

For your security, Éloïse Atelier will never ask you to send your full credit or debit card number, CVV, password, or other sensitive payment information by email.

Order Confirmation

After your payment has been successfully processed and your order has been accepted, you will receive an order confirmation email containing your order details.

If you do not receive your confirmation email, please check your spam or junk folder. If you still cannot find it, contact our customer service team.

Payment Issues

If your payment is declined or you experience an issue during checkout, please verify your payment information and contact your bank or payment provider if necessary.

You may also contact Éloïse Atelier customer service for assistance.